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Deposit Payment
Please complete the deposit payment (30% of total price) within 24 hours to confirm your booking.
Final Payment
Final payment is required by 3 days before the trip starts. Late payments may result in booking cancellation. We kindly recommend completing the payment as early as possible to allow us better preparation for your arrival.
Welcome to gocntrip.com (hereinafter referred to as 'the Website'). Your privacy is important to us. When you register, use our services, or browse the Website, we may collect and process your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as your rights regarding this information.
1. Information We Collect
When you register and use our services, we may collect the following information:
Basic Information: Name, gender, nationality, date of birth, etc.
Contact Information: Email address, phone number, social media accounts, etc.
Identity Information: Passport or ID number (required for certain travel bookings).
Payment Information: Payment methods, transaction records (we do not store full payment card details).
Travel Information: Preferences, booking history, reviews, and feedback.
Device & Profileformation: Access logs, IP address, device details, cookies, and related data.
2. How We Use Your Information
We may use the collected personal information for the following purposes:
Account Registration & Management: To create and manage your account.
Travel Booking & Service Provision: To arrange your travel itinerary and provide relevant services.
Customer Support: To assist you and respond to inquiries.
Security & Fraud Prevention: To prevent fraud, unauthorized access, or illegal activities.
Marketing & Promotions (optional): To send you travel recommendations and promotional materials (you may opt out at any time).
3. How We Share Your Information
We may share your personal information in the following situations:
Service Providers: With local travel agencies, hotels, tour guides, and other necessary partners to fulfill your bookings and travel arrangements.
Legal Compliance: If required by law or governmental authorities.
Business Partners (optional): With your consent, we may share information with partners to enhance service quality.
We do not sell or rent your personal information to third parties.
4. Data Storage & Security
We implement appropriate technical and administrative measures to protect your personal data from unauthorized access, disclosure, or misuse.
Your information is stored on secure servers and complies with applicable data protection regulations.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Your Rights
Under applicable data protection laws, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You may update or modify your personal data.
Deletion: In certain circumstances, you may request the deletion of your personal data.
Withdraw Consent: If you have previously consented to marketing communications, you can withdraw your consent at any time.
Lodge a Complaint: If you have concerns about our handling of your data, you may file a complaint with relevant authorities.
6. Local Storage & Third-Party Services
We use the following technologies to enhance your experience:
Local Storage: We use browser local storage to remember your login status and order information for your convenience.
Session Storage: Temporary storage for payment processing and access validation.
Third-Party Services: We use Google Fonts for typography, Font Awesome for icons, and EmailJS for email services. These services may have their own privacy policies.
We do not use traditional cookies or tracking technologies for user behavior analysis.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the effective date indicated.
8. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us via:
Email: gocntrip@gmail.com
9. Final Interpretation
GoCNTrip platform reserves the right of final interpretation of this Privacy Policy.
Important Notice
After submission, traveler information cannot be modified. Please carefully verify all identity information for each traveler.
